Shipping policy
Processing Times
We work hard to get your order to you as quickly as possible.
Processing times vary depending on the type of product ordered.
Merchandise (excluding apparel): Typically processed within 1–2 business days.
Apparel: Typically processed within 3–5 business days before shipping.
If your order contains both merchandise and apparel, your items may ship separately and arrive at different times.
Shipping Options
Shipping options and rates are calculated at checkout based on your delivery address and the items in your cart.
Estimated delivery times after your order has been processed:
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Standard Shipping: 3–7 business days
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Expedited Shipping (when available): 2–3 business days
Please note that delivery estimates begin after your order has been processed.
Shipping Destinations
We currently ship throughout the United States.
As Cultura Hincha grows, we plan to expand shipping to additional countries.
Order Tracking
Once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow your package every step of the way.
Multiple Shipments
Some orders may arrive in multiple packages if they contain products fulfilled from different suppliers or fulfillment locations.
If this happens, you'll receive separate tracking information for each shipment.
Shipping Delays
While we do our best to meet the estimated delivery times, delays caused by weather, carrier issues, holidays, or other circumstances beyond our control may occur.
We appreciate your patience and understanding.
Questions?
If you have any questions about your order or shipping, please contact us. We're always happy to help.